IP telephony

IP telephony to the office is a complex of communication services for your company’s employees. These services are carried out using the voice transmission method according to the VoIP protocol using data transmission networks. Such a solution will increase the efficiency of your company, while reducing the cost of communication services and increasing the flexibility of business processes.
Organization of your own IP-telephony will make it possible to avoid many weak points associated with the processing of incoming and outgoing calls.

Benefits:

  • Optimization of expenses for mobile and office communications
  • Reducing the cost of calls between employees and customers of the company
  • Improving the quality of communication.
    Voice quality and minimized delays in forwarding voice traffic
  • Organization of remote work for employees
  • Call recording and call detail
  • High level of security
  • The ability to set up a contact center with an unlimited number of employees without renting a room
  • Secure calls within the company.
    Employees can call each other for free, regardless of their location

Capabilities:

  • Integration with your CRM
  • Connection of short numbers, mobile numbers or city numbers from telecom operators
  • Callback
  • Call tracking
  • Call forwarding
  • Answering machine
  • Auto redial
  • Conference call
  • IVR voice menu
  • Keeping a number when moving your company
  • Customization flexibility

Organization of IP telephony:

Hardware and software required. The main thing in it is the PBX server. This is a device with special software that:
– Carries out registration of IP phones
– Distributes appropriate settings between subscribers
– Provides a number of additional call processing services not available for classic telephony

How to connect IP telephony:

  • 1. Decide on receiving terminals:

    Softphone on PC / mobile or landline VoIP phones

    2. Together with our specialists, form a technical task (call routing scenario)

Additional services:
Our specialists can implement a call center for your company from scratch or optimize the work of an existing one. More detailed information here

Do you have any questions?

Call: (044) 369-59-24; (067) 214-48-88;
(095) 219-81-72
Or leave your details and we will contact you.


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